The Fulfillment Process Scorecard

Find where your process
is leaking revenue.

Thirty statements. Six areas of your business. About fifteen minutes. Rate each statement from 1 (never true) to 5 (always true) — and score the business you have, not the one you describe. The test of a process is what happens when you're not in the room.

If a statement is true only when you personally make it true, score it a 2.

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Your Results

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out of 150
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Your Priority Gap:

The Priority Rule: your lowest-scoring section is almost always your highest-impact gap — the place where money, time, or control is leaking fastest. Before adding more leads, more hires, or more tools, ask what it would be worth to close this one gap.

A scorecard shows you where the gap is. It can't show you why it's there — or which correction will hold. That's diagnostic work. If this gap is costing you, the next step is a complimentary Process Consultation.

Request a Process Consultation